Shipping policy

Shipping Policy

At Aurelia, each piece is carefully prepared and packaged to ensure it reaches you safely and in perfect condition.

Processing Time

All orders are processed within 1–3 business days.
Once your order has been dispatched, you will receive a confirmation email with tracking details.

Shipping Time

Estimated delivery time is 7–14 business days from the date of dispatch.

Please note that delivery times may vary slightly depending on your location, customs processing, or seasonal demand. We always aim to deliver your order as quickly as possible.

Shipping Destinations

We ship worldwide.

Tracking

Once your order ships, tracking information will be provided via email. Tracking updates may take 24–72 hours to appear after dispatch.

Delays

While most orders arrive within the estimated timeframe, unforeseen delays (such as customs inspections, postal disruptions, or peak periods) may occur. Aurelia cannot be held responsible for delays outside our control, but we are always happy to assist.

Incorrect Address

Please ensure that your shipping address is correct at checkout. Aurelia is not responsible for orders delivered to incorrectly provided addresses.

Questions

If you have any questions about your order or shipping, please contact us at support@aureluxebrand.com and our team will be happy to help.